Frequently Asked Questions

Booking & Payment

How far in advance should I book?
We recommend 1–2 weeks for standard orders and earlier for large or custom grazing tables.

What is required to reserve my date?
A 50% non-refundable retainer secures your booking.

When is final payment due?
Final payment is due 7 days prior to your event (7 days for large events).

Do you accept last-minute orders?
When availability allows. Rush fees may apply.

Menu & Experience

What is included?
Each display features a curated selection of premium cheeses, artisanal meats, seasonal fruits, and elevated accompaniments—designed to feel abundant and visually refined.

Can you accommodate dietary needs?
Yes, including vegetarian options. We cannot guarantee an allergen-free environment.

Can you match my event aesthetic?
Absolutely. Every table is styled to complement your event’s look and feel.

Delivery & Setup

Do you offer delivery and setup?
Yes. We provide full-service setup for a seamless, elevated presentation.

Do you stay during the event?
Setup is included. Attended service is available upon request.

What areas do you serve?
We serve the surrounding area; travel fees apply outside our standard range.

Event Details

What size events do you cater?
From intimate gatherings to 200+ guests.

Can setups be outdoors?
Yes, with appropriate shade and stable conditions.

Food & Timing

How long can it remain out?
Best enjoyed within 2–3 hours of setup.

Policies

Cancellation & Refunds

All retainers are non-refundable.

• 7+ days notice: payments beyond the retainer may be credited toward a future event (within 90 days)

• Under 7 days: all payments are non-refundable

Due to the perishable nature of our products, no refunds are issued after delivery.

Rescheduling

• One reschedule permitted with 72+ hours’ notice

• Must be used within 90 days

• Subject to availability

Inclement Weather

• Client must provide a suitable indoor or covered backup for outdoor events

• Requests to reschedule due to weather must be made 48+ hours in advance

• Within 48 hours, adjustments may be made but rescheduling is not guaranteed

Delivery

• Delivery fees are based on distance and event needs

• Clear access to the setup area must be provided at the scheduled time

What Happens Next?

After you inquire, you’ll receive a response within 24–48 hours with availability and next steps.